Email Support
Get help via email
Send us an email and we'll respond within 24 hours (usually faster!)
support@flipnow.aiHelp Center
Find answers quickly
Check our comprehensive guide for step-by-step instructions and FAQs.
View Help & How It WorksCommon Questions
How do I reset my password?
On the login page, click "Forgot password" and follow the instructions sent to your email.
Why didn't I receive a confirmation email?
Check your spam/junk folder. If you still don't see it, contact us and we'll resend it.
How does AI pricing work?
Our AI analyzes your photos and suggests competitive pricing based on similar items. Always verify and adjust pricing to match current market conditions.
How do I connect my eBay account?
eBay integration is now live! Go to Settings → Integrations → Connect eBay Account. See our Help page for step-by-step instructions.
Is my data secure?
Yes! We use industry-standard encryption, secure authentication, and trusted infrastructure providers. See our Privacy Policy for details.
Support Hours
Email Support: 24/7 (responses within 24 hours)
We're a small team working to build the best listing experience. During our MVP phase, we personally respond to every message. Your feedback helps us improve!
Feature Requests & Feedback
We love hearing from our users! If you have ideas for new features or ways to improve Flipnow:
- Email us at support@flipnow.ai with subject "Feature Request"
- Be specific about what you'd like to see and why it would help you
- We read every message and prioritize based on user needs
Report a Bug or Issue
Found something broken? Help us fix it!
Include in your report:
- What you were trying to do
- What happened instead
- Browser and device you're using
- Any error messages you saw
Email: support@flipnow.ai (subject: "Bug Report")